AvidCX | Customer Experience Platform for Homebuilders


AvidCX is the first-ever 360º platform that cost-effectively measures and analyzes each step in the homebuyer journey. Homebuilders can now measure, analyze, understand, and improve how their brands perform at every touchpoint.

Trending Tooltips Feature

Homebuyer Feedback & Insights

Great customer experiences start with great data and AvidCX captures more of what’s important. Leveraging a breadth of fully customizable customer feedback tools, AvidCX allows you to measure, monitor & optimize the comprehensive customer experience from homebuyer to homeowner.


AvidCX measures every step of the homebuyer journey:

  • Sales
  • Design
  • Construction
  • Closing
  • Post Close & Warranty

Homebuilder Benchmarking

AvidCX has the most extensive homebuilding benchmark data in the industry. Whether you’re looking to improve your construction processes, streamline your sales and marketing efforts, or simply stay up-to-date on industry trends, our platform provides the best bulder tools and datasets in the space.

Ratings and Reviews

AvidCX is a native customer review generation platform. It allows you to customize the collection, mangement and curation of ratings and reviews at all stages of the homebuying process. AvidCX also acts as a centralized hub to manage your rating and reviews on top review sites and platforms across the web such as Google, Facebook Yelp and Twitter.

AvidCX Platform Syndication

Syndication on Zillow

Looking to build your reputation where it matters most? AvidCX is the only solution that allow you to syndicate and showcase your homebuilder ratings and review on Zillow, the largest real estate website and platform in the United States.

Digital Dashboard

The AvidCX digital dashboard is a powerful tool to help you stay on top of your business’s performance. Customizable for every employee, and with real-time data and interactive visualizations, our dashboards give you a clear and comprehensive view of your key metrics, allowing you to make informed decisions with confidence.

unmatched tech

Unmatched Technology & Security

Using the most advanced technologies on the market today, AvidCX fully utilizes responsive technology for optimized web & mobile experiences, enterprise-level data encryption to protect privacy, and web server instances and content delivery networks across the globe to ensure fast, scalable, and reliable services.


AvidCX integrates with your key business systems to create effortless and automated sharing of data. Easily see AvidCX data and insights directly inside the platforms you use every day, including Salesforce, MarkSystems, Sales Simplicity and more.

AvidCX Platform Integrations

Contact Us

Are you interested in learning more about Avid Ratings? If so, contact us below.